Frequently Asked Questions
Find Answers to Common Queries About Our Tax Rebate Service
Registration Process
Registering allows us to access your Revenue profile as your Tax Agent, enabling us to act in your best interest and streamline the tax rebate process on your behalf
You can register online, which is the quickest and easiest method. Alternatively, we can send you a manual authorisation form, but this may delay the rebate process.
Yes, it’s preferable for both spouses to register. Having both spouses as clients allows us to secure a rebate more efficiently within your tax relationship.
Both you and your spouse should complete our online authorisation form. Please inform us once you’ve registered, and we’ll ensure your profiles are linked for our records.
Simply complete our online authorisation form, which takes just 60 seconds. After that, we take care of the rest, handling all the necessary paperwork and processing.
Contact our Customer Service Team, and we’ll promptly update your records accordingly
Once registered, we aim to finalize your tax review as soon as possible. Throughout the process, our Customer Service Team is available to address any queries you may have
If you’re an existing client, there’s no need to re-register. We’ll automatically review your tax records annually. Simply keep us informed of any changes in your circumstances.
Cost & Fees
We’ll transfer any money due directly to your bank account or send a cheque to your registered address, depending on your preference.
We operate on a NO REBATE NO FEE basis, meaning you won’t be charged unless there’s a rebate due to you. Our fee for new customers is just 9.5% plus VAT, with a minimum charge of €25, only applicable if you receive a rebate.
We process the transfer to your bank account or send you a cheque as soon as possible after receiving the rebate from Revenue. We’ll notify you when the transfer is complete.
If you prefer your rebate to be paid by cheque, it will be addressed according to your preferences. Please note that a cheque incurs an additional fee, which will be advised to you.
You’ll need a bank account to receive the rebate. If you don’t have one, you can nominate a third-party account for the payment or you can opt to receive a cheque.
Process & Timeline
No documentation needs to be sent. Simply complete our 60-second application form online, and we’ll handle the rest.
You can contact our Customer Service Team at any time to update your records or provide additional information.
We’ll inform you of the outcome of your review via email. If a rebate is secured, we’ll notify you as soon as we receive the funds from Revenue.
We generally communicate with the Assessable Spouse, so if you’re jointly assessed, the same review update applies to both spouses.
We aim to process the transfer to your bank account promptly after receiving the rebate from Revenue. We’ll notify you once the transfer is complete.
Eligibility & Claims
Everyone in the PAYE system may be eligible for tax back. We’ve found that single parents and renters often receive the biggest refunds.
The amount varies depending on individual circumstances. The average tax refund in Ireland is €1,880.
You can claim tax back for the previous four years. Even if you’ve received a balancing statement indicating no rebate, it’s still worth having it checked.
Yes, if you’ve lived and worked in Ireland within the last four years, you may be eligible for a tax rebate regardless of your current location.
If you’ve worked from home over the past four years, you may be entitled to additional tax relief. Please apply for your rebate, and we’ll assess your potential eligibility
3 out of 4 PAYE workers are due a refund, claim yours today!